Risk Consulting and Training

Help managing your insurance costs

The best way to keep your insurance and operational costs down is to prevent losses from happening in the first place.

Find out how our dedicated team of experts can help provide risk consulting and training solutions customized to your specific needs.

Risk Consulting
Want to reduce your accident frequency; lower your cargo losses and overall insurance costs; increase driver retention; improve customer service and increase your profitability?

If you have ten or more trucks, our team of experts work with you to identify opportunities to apply safety management best practices and common-sense, cost-effective solutions, as well as analyze your training needs. These seasoned transportation professionals are also available to help you adopt industry best practices that help you to improve your bottom line. Our solutions are customized to your unique operations and developed in consultation with you.

These services include, but are not limited to:

  • Safety management systems
  • Operations improvements
  • Driver hiring best practices
  • Maintenance procedures

This proactive approach to risk management helps you manage the costs of your insurance program, including your below-deductible costs.

Talk to your Insurance broker or Northbridge Insurance Risk Services Consultant today to learn more or get started.

Training
Our Risk Services team provides unique courses and seminars designed especially for fleet owners, safety managers, drivers and trainers.

Courses are designed with effective theory and practical components, and are available at our specialized training facility, at your facility, or at a facility of your choosing. All courses are available coast-to-coast, nation-wide, in both official languages.

Learn about our courses

The Northbridge Insurance FACTS® Defensive Driving program provides effective targeted training that is unique to each driver’s needs. Built for the trucking industry by transportation safety professionals, this training program is based on the principles of: Focus, Awareness, Communication, Time and Speed. The Northbridge Insurance FACTS Defensive Driver Training Program is available as a half-day theory program as well as a full day theory and practical program.

Key features

Designed to address specific skill gaps or drivers needing introductory training, Northbridge Insurance FACTS full-day program guides students through practical, hands-on training, including:

  • In-class instructor demonstrations
  • In-vehicle training
    Northbridge Insurance FACTS is also available as a half-day theory course.

Who should attend

  • Drivers, Trainers, Safety Managers, Recruiters

Trainee benefits

  • Understand defensive driving principles
  • Improve hazard-recognition skills
  • Learn how to make better decisions while driving

Employer benefits

  • Improved driver satisfaction and retention
  • Save money on crash and maintenance costs
  • Reduce crash frequency

Registration

Courses are available at your convenience — at one of our specialized training facilities, your location, or a location of your choice. Contact your Northbridge Insurance Risk Services Consultant, or call Northbridge Insurance toll-free at 1.855.620.6262 to book your program or find out more.

Northbridge Insurance FACTS® Driver Coach training was designed for individuals who provide over-the-road driver evaluations. Northbridge Insurance instructors guide each driver coach through defensive driving principles, teaching them how to objectively assess defensive driving skills and how to provide constructive feedback.

Key features

  • Classroom instruction combined with in-cab practical training
  • Instructor-led, with opportunities for peer feedback and to network and exchange ideas pertaining to driver coaching, mentoring, and training
  • Help to ensure consistency among over-the-road evaluators and different terminal locations within your company
  • Have a comfort level that, regardless of where the over-the-road evaluation takes place, it will be done to the same high standard you expect

Who should attend

  • Drivers, Recruiters, Trainers, Driver Coaches, Safety Managers and Safety Directors

Trainee benefits

  • Understand defensive driving principles
  • Improve hazard recognition skills
  • Understand the role of a driver coach
  • Understand the styles of coaching
  • Learn how to coach drivers to help improve their defensive driving skills

Employer benefits

By helping your fleet offer more training options and improve its driver performance, Northbridge Insurance FACTS Driver Coach will in turn help your business avoid:

  • Driver turn-over costs
  • Crash costs

Registration

Courses are available at your convenience — at one of our specialized training facilities, your location, or a location of your choice. Contact your Northbridge Insurance Risk Services Consultant, or call Northbridge Insurance toll-free at 1.855.620.6262 to book your program or find out more.

One-on-one, in-cab evaluations designed to identify skill gaps and training opportunities for all driver levels. Our trainers facilitate a formal evaluation of professional drivers, followed with feedback for both the driver and carrier.

Key features

  • A two-and-a-half hour, in-cab driver evaluation
  • Driver Evaluation Summary report provided with every evaluation

Who should attend

  • Professional Drivers, New-Hire Drivers and Applicants

Trainee benefits

  • Personalized evaluation for every driver
  • Immediate feedback provided after the ride
  • Identify skill gaps and training opportunities in a comfortable, neutral environment

Employer benefits

  • Evaluation on all aspects of a driver’s performance
  • Ideal for new hires, drivers that have accumulated violations, annual check rides, applicants, and post-incident evaluations
  • Assists with identifying specific skill gaps and remedial training opportunities
  • Unbiased view of the driver’s performance
  • Detailed Driver Evaluation Summary sent directly to the carrier following the evaluation
  • Specialized to meet drivers’ specific needs, using their own equipment or our equipment
  • Can also be bundled with the Northbridge FACTS® Defensive Driving Course

Registration

Courses are available at your convenience — at one of our specialized training facilities, your location, or a location of your choice. Contact your Northbridge Insurance Risk Services Consultant, or call Northbridge Insurance toll-free at 1.855.620.6262 to book your program or find out more.

The Northbridge Insurance High-Risk Driver Program is a revolutionary new process, designed for Commercial Motor Vehicle Safety Professionals by trucking professionals. This innovative program will provide participants with a new approach to cost-effective driver performance management.

Key features

In this four-hour safety management course, participants will learn:

  • How to define and identify the drivers within their fleet who are at high risk of a crash in the next 12 months
  • How to forecast high-risk driver-related crashes and their costs in the next 12 months
  • How to avoid these crashes and save their business substantial costs

Customizable presentations are available for Drivers and Carrier Executives.

Who should attend

  • Recruiters, Trainers, Driver Coaches and Safety Managers

Trainee benefits

  • Reduced violations
  • Will recognize opportunities to change unsafe behaviours and reduce crashes
  • Increased intervention options for high-risk driver management

Employer benefits

  • Receive a higher return on your safety dollars
  • Improve bottom-line financial performance
  • Provide the tools for management intervention before the crash happens

Registration

Courses are available at your convenience — at one of our specialized training facilities, your location, or a location of your choice. Contact your Northbridge Insurance Risk Services Consultant, or call Northbridge Insurance toll-free at 1.855.620.6262 to book your program or find out more.

This innovative safety manager workshop is designed to educate carriers on the benefits of reviewing, analyzing and benchmarking the effectiveness of their safety management processes. A unique in-class program, this workshop provides guidance on avoiding costly fines and sanctions, while managing driver performance by using profile information.

Key features

In this four-hour safety manager course, participants will:

  • Learn how your carrier profile impacts your business
  • Understand what information is listed in your profile and why
  • Discover how to access your online U.S. DOT SafeStat information
  • Review the benefits of educating your staff on carrier profiles
  • Recognize the impacts of driver behaviour on your profile

Customizable presentations are available for Drivers and Carrier Executives.

Who should attend

  • Drivers, Recruiters, Trainers, Driver Coaches and Safety Managers

Trainee benefits

  • Learn how often you should be obtaining your carrier profile and how to analyze the data
  • Learn methods to benchmark the effectiveness of your safety management processes
  • Focus your safety management resources on where they will be most effective
  • A temperature check for your maintenance programs
  • Avoid operational impacts that can affect your bottom line

Employer benefits

  • Use your carrier profile to manage driver performance
  • Avoid costly fines and sanctions
  • Help enhance your status with regulatory officials

Registration

Courses are available at your convenience — at one of our specialized training facilities, your location, or a location of your choice. Contact your Northbridge Insurance Risk Services Consultant, or call Northbridge Insurance toll-free at 1.855.620.6262 to book your program or find out more.

To schedule your training or to get more information, please contact your Northbridge Insurance Risk Services Consultant or call 1.855.620.6262.
Our specialized three-acre training facility is where we develop and deliver many of our courses. Located just off the 401 near Guelph, Ontario it has essential learning environments necessary to conduct industry-leading transport training:
  • Indoor lab for hands-on mechanical demonstration
  • In- and out-of-cab training
  • Closed practical training yard
  • Open-road practical driving – on nearby roads and highways

The centre is located at:

    8 Nicholas Beaver Road
    RR#3
    Puslinch, ON N1H 6H9

Road map Guelph training center

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Learn more about our Risk Services consulting and training solutions.

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Alert to our Customers – Canada Post strike

To avoid disruption in your insurance coverage in the event of a possible Canada Post strike, we ask that you pay your premium using online banking or contact your broker about alternate payment methods.

For inquiries about any in-progress claims, please contact the adjuster handling your claim.
Northbridge Insurance

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